Frequently Asked Questions (FAQs)
Brushing and dental care
- With so many toothbrushes on the market, how do I know which one is right for me? Are electric toothbrushes better?
- My gums bleed when I brush. Is this because I’m brushing too hard?
- What is the correct way to brush?
- Should I use a mouthrinse?
Using mybrush
- I’ve forgotten my password
- I’ve forgotten my user name
- My order date falls on a weekend or public holiday. When will I receive my order?
- I want to change my order
- My credit card has changed. How do I make the changes on my account?
- I have changed my shipping and/or billing address. How do I make these changes?
- I would like to order a particular toothbrush that you don’t seem to stock
- My order hasn’t arrived
- What about price changes to the toothbrushes?